Support groups and services for people in prison and/or LGBTQI+ people

Please note: Inside Out doesn’t endorse all of these organisations. We just want to give you as much info as possible.

  1. Australia-wide
  2. Queensland
  3. New South Wales
  4. Australian Capital Territory
  5. Victoria
  6. Northern Territory
  7. Western Australia
  8. South Australia
  9. Prisoner Radio Network

Australia-wide

Incarcerated Trans and Gender Diverse Community FundITGD Community Fund provides financial and material assistance to trans and gender diverse people currently incarcerated and recently released from prison. 

To apply for assistance please write to:
ITGD Fund PO Box 5063
Brunswick Vic 3056

Donate: https://www.gofundme.com/f/incarcerated-trans-amp-gender-diverse-community-fund.
PaperchainedThis journal is free to incarcerated people worldwide who have submitted contributions, requested copies, or who have been referred by friends. Paperchained welcomes contributions from: Prisoners, ex-prisoners and family of prisoners. Please note the pen pal program is no longer running.

Subscribe by writing to:
Paper Chained
PO Box 2073
Dangar, NSW, 2309
Beyond Bricks & Bars: Trans and Gender diverse prisoner supportBeyond Bricks & Bars focuses on three core areas of support: Preventing incarceration, support while incarcerated, post-release support.

Phone: (03) 9372 6155
Postal address: Beyond Bricks & Bars – Flat Out Inc
Level 2, 210 Lonsdale St
Melbourne, VIC, 3000
Letter Writing to People in PrisonIRL Infoshop coordinates a continent-wide letter writing program that includes people inside prisons in all states and territories. We write alongside people in prison to find and continue connection, friendship, kinship, bonds of care, and solidarity. The IRL Prison Solidarity Network includes all kinds of people, who have diverse interests, experiences, and lives.

If you would like to be written to please send a letter to:
IRL Infoshop
PO BOX 549
Sunshine
Vic, 3020

With your name, prison address and a little able yourself. Please include interests and anything about you that would be useful for us to know (eg you are LGBTQI+ and would like to write to someone who is LGBTQI+).
Black RainbowBlack Rainbow is a national Aboriginal and Torres Strait Is- lander Lesbian, Gay, Bisexual, Transgender, Intersex, Queer, Sistergirl and Brotherboy (LGBQTI+SB) organisation in the pursuit of positive health and wellbeing for Aboriginal and Torres Strait Islander Lesbian LGBQTI+SB.

Website: http://www.blackrainbow.org.au/
Email: love@blackrainbow.org.au
QLifeQLife is an Australia-wide telephone and webchat peer support and referral service for LGBTIQ+ people and their loved ones. QLife is a free and anonymous service run by LGBTIQ+ peers for those wanting to talk about a range of issues including sexuality, identity, gender, bodies, feelings or relationships.

QLife phone and webchat are open from 3pm – midnight every day.

Phone: 1800 184 527
Website: https://qlife.org.au/
RainbowpathwaysRainbowpathways runs free online and in-person support groups in the community on the last Thursday of every month for those who identify as LGBTIQA+ and wish to share their emotions and experiences following their journey from custody into a complicated world.

For more information write to:
PO Box 2011
Footscray, Vic, 3011

Email: info@rainbowpathways.com
Call: +61 477 937 079

Queensland

Prisoners’ Legal ServicePrisoners’ Legal Service is a community legal centre providing free legal assistance to prisoners with parole applications, prisoner law matters and financial counselling. PLS can only assist prisoners and parolees in Queensland.

Address: PO Box 257 Brisbane QLD 4001
Phone: (07) 3846 5074
Fax: (07) 3229 9222
Email: pls@plsqld.com
Website: www.plsqld.com
Sisters InsideSupport services & Programs for criminalised women, girls, children and families.

Website: https://www.sistersinside.com.au/

Brisbane
Phone: +61 7 3844 5066
Freecall: 1800 003 242
PO Box 3407, South Brisbane Qld 4101
Address: 326 Montague Road, West End Qld 4101

Townsville
Phone: +61 7 4772 4445
Freecall: 1800 290 662   
Mail: PO Box 811, Townsville Qld 4810
Address: 832 Flinders Street, Townsville Qld 4810

New South Wales

Community Restorative CentreThe Community Restorative Centre (CRC) provides a range of services to people involved in the criminal justice system and their families.

Street Address: 251 Canterbury Rd Canterbury NSW 2193
Postal Address: PO Box 258 Canterbury NSW 2193
Phone: (02) 9288 8700
Fax: (02) 9211 6518
Email: info@crcnsw.org.au
Twenty10Twenty10 incl. GLCS (Twenty10) supports people across Sydney and New South Wales who may be LGBTIQA+ and under 25 years old. That means we support people who identify as lesbian, gay, bisexual, transgender or gender diverse, intersex, queer, asexual or those who are questioning their identity.

Website: https://twenty10.org.au
Phone (metro): 02 8594 9555, 10am- 6pm, Monday to Friday
Phone (regional): 1800 65 2010 
Email: info@twenty10.org.au
LEAP for WomenThe Legal Education and Advice in Prison (LEAP) for Women program assists women prisoners in realising and enforcing their human rights, in particular their rights in accessing justice.

Women in custody can use the CADL system to contact WLS on #21.
Gender CentreInformation and support to trans and gender-diverse people in NSW.

Phone: (02) 9519 7599 or (02) 9569 2366
Email: reception@gendercentre.org.au
Address: Ground Floor, 41-43 Parramatta Rd, Annandale NSW 2038
Mail: P.O. Box 266, Petersham N.S.W. 2049
Community Legal Centres NSWCommunity legal centres give free and confidential legal help to people in need.

Find a community legal centre: https://findlegalhelp.clcnsw.org.au.
Women’s Justice NetworkWomen’s Justice Network provides gender responsive support that responds to the lived experience of women and girls affected by the criminal law system. 

Mail: PO BOX 21391, World Square, NSW, 2002
Email: admin@wjn.org.au
Phone: (02) 8011 0699
Law Access NSWIf you have a legal problem in NSW, you can contact LawAccess NSW.

Phone: 1300 888 529, Mon to Fri 9am and 5pm
Website: https://www.legalaid.nsw.gov.au/contact-us
ACONACON specialises in HIV prevention/support & LGBTIQA+ health. This includes counselling, care coordination, substance support, peer education and health promotion.

Phone: 1800 063 060
Website: https://www.acon.org.au

Australian Capital Territory

Twenty10Twenty10 incl. GLCS (Twenty10) supports people across Sydney and New South Wales who may be LGBTIQA+ and under 25 years old. That means we support people who identify as lesbian, gay, bisexual, transgender or gender diverse, intersex, queer, asexual or those who are questioning their identity.

Website: https://twenty10.org.au
Phone (metro): 02 8594 9555, 10am- 6pm, Monday to Friday
Phone (regional): 1800 65 2010 
Email: info@twenty10.org.au
A Gender AgendaA Gender Agenda aims to support the goals and needs of the intersex, transgender and gender diverse communities of Canberra and the surrounding region. Through education, advocacy, peer support and professional networks we connect people to each other and build off the wisdom of collective experiences.

Website: https://genderrights.org.au

Victoria

Australian Community Support OrganisationACSO work with people at risk of entering or who have already entered the justice system.

Phone: 03 9413 7000
Email: acso@acso.org.au
Flat OutFlat Out is a state-wide advocacy and support service for women, trans and gender diverse people (and their children) who have been criminalised. For women 18yo+ who’ve had contact with the criminal justice system for help with finding housing (doesn’t offer housing directly), alcohol and other drug support, and other advocacy.

Address: 255 Ballarat Road, Footscray Vic 3011
Tel: 9372 6155
Website: https://www.flatout.org.au
Email: intake@flatout.org.au
Phone: (03) 9372 6155
Prison NetworkThe prison Network supports women who are, or have been, in Victoria’s prisons.

Tel: 9873 4190
Email: office@prisonnetwork.org.au
Web: http://prisonnetwork.org.au
SwitchboardFree anonymous support, info and referrals for LGBTIQA+ communities. 3pm-midnight 7 days.

Phone: 1800 184 527
Email: admin@switchboard.org.au
Rainbow DoorLGBTIQA+ peer driven support services, 10am-5pm everyday.

Phone: 1800 729 367
Email: support@rainbowdoor.org.au
SMS: 0480 017 246

Northern Territory

Northern Territory AIDS and Hepatitis CouncilMain point of contact for people in the Northern Territory who have questions about sexuality or gender, and can put you in contact with local services that provide support.

Phone: (08) 8944 7777
Email: info@ntahc.org.au

Western Australia

ReSet (Perth area)Pre & post-release support including counselling, finding accommodation, and employment. For anyone from: Bandyup Women’s Prison, Boronia Pre-release Centre, Casuarina Prison, Hakea Prison, Karnet Prison Farm, & Wooroloo Prison Farm. To access the service you need a referral from a prison Transitional Manager. People being referred need to be due for release in the next 6 months with a minimum of 3 months pre-release.
Pivot Support (South-West region)Support creating a transitional plan post-release, to help organise support for accommodation, employment, and health needs. They also have a peer support group.

Call: +61 8 9842 9699
Email: admin@pivotsupport.com.au
Accord West (Bunbury)Pre & post release support (for up to 18 months post release) finding accommodation and employment, and trauma counselling programs.

Phone: (08) 9729 9000
Email: info@accordwest.com.au
Regional Alliance West (Geraldton, Carnarvon, and mid -west area)Post-release counselling, help finding accommoda- tion, and employment/training programs.

Geraldton phone: (08) 9938 0600
Carnarvon phone: (08) 9941 1204
Website: https:// raw.org.au/contact/
Nirumbuk/KAMS/CentaCare Reintegration Support (Kimberley region)Partnership between three organisations, which can help with returning back home to remote communities, finding housing and finding a job.

Phone: (08)9193 7100
Living ProudCounselling, referrals, community workshops & support about sexuality & gender.

Phone: 1800 184 527 from 7-10pm, Monday to Friday.
Website: https://www.livingproud.org.au
The Freedom CentreProvides safe social spaces, peer sup- port, information and referral for young gay, lesbian, bisexual, trans, intersex, queer and questioning young people under age 26.

Phone: (08) 9228 0354
Website: https://www.freedom.org.au
Western Australian AIDS CouncilCounselling to people living with or affected by HIV and their friends/family, the broader LGBTIQIA+ community and youth counselling for the LGBTIQIA+ community.

Phone: (08) 9482 0000
Country Callers: 1800 671 130
Email: waac@waaids.com

South Australia

BfriendPhone, email, face to face support & mentorship pro- grams for LGBTIQA+ people of all ages in South Australia

Phone: 08 8202 5190
Email: Bfriend@unitingcommunities.org
COSA (Circle of Support and Accountabilty)Community support program for people who have served a prison sentence for a sexual offence.

Phone: 08 8218 0700
Rainbow Directory SALists of services, organisations, groups and activities that are in SA and for/inclusive of, LGBTIQA+ communities.

Website: https://www.rainbowdirectorysa.com.au
Phone: (08) 8168 8776 or 1800 636 368
Email: info@catalystfoundation.com.au
Email: rainbowdirectorysa@catalystfoundation.com.au
SHINESASexual Health line & clinical services (including doc- tors and counsellors) for people who are intersex, gender di- verse and of all sexualities. They also offer a Gender Wellbeing Service for people who are transgender, gender diverse and gender questioning.

Phone: 1300 794 584

Prisoner Radio Network

Beyond the Bars – 3CR 885AM Melbourne Thursday 2:00pm to 3:30pm

Doin Time – Monday from 4 – 5pm, 3CR 855AM Melbourne

Locked In – Mondays from 6-8pm. 4ZZZ 102.1FM Brisbane

Radio Seeds – 3-4pm (ACDT time) 1st Friday of every month, 100.5 WOWfm WOW 100.5FM Adelaide

WKRP Radio – Wednesday 5pm – 6pm & Fri- days 12pm – 1pm. 6DBY 97.9FM
National Indigenous Radio Service,
Derby, Western Australia

Inside Out – Sundays 5pm to 9pm on 100.9FM Noongar Radio, Noongar Radio Digital and streamed live on www.noongarradio.com.

BIRDS EYE VIEW is the first podcast made with women in the Darwin Correctional Centre. Listen at: www.birdseyeviewpodcast.net.

The Prison Show – Sundays 6-8pm, Three D Radio 93.7FM, Adelaide The Prison Show PO Box 355
St Agnes SA 5097.

Broken Chains – Hosted by Damien Linnane Listen online at: www.damienlinnane.com/ brokenchains